ÄúµÄλÖãº ÍøÕ¾Ê×Ò³> Æû³µÐÂÎÅ> ³µÆó¶¯Ì¬> ÕýÎÄ

J.D. PowerÑо¿£ºÆû³µ³§ÉÌÐè½øÒ»²½ÊµÏÖÊý×Ö»¯·þÎñˮƽ´ÓÓе½ÓÅ

°ÂµÏÅÅÃûºÀ»ª³µÆ·ÅưñÊ×£»¶«·çÔôïÆðÑÇÓë¹ãÆû±¾Ìï²¢ÁÐÖ÷Á÷³µÆ·ÅƵÚÒ»£»¼ªÀûÅÅÃû×ÔÖ÷Æ·ÅÆµÚÒ»

È«ÇòÁìÏȵÄÏû·ÑÕß¶´²ìÓëÊг¡Ñо¿»ú¹¹J.D. Power£¨¾ýµÏ£©½ñÈÕÕýʽ·¢²¼2021ÖйúÊÛºó·þÎñÂúÒâ¶ÈÑо¿SM£¨CSI£©£¬Ñо¿ÏÔʾ£¬ËäȻԽÀ´Ô½¶àµÄÖйú³µÖ÷²ÉÓÃÊý×Ö»¯·½Ê½Ô¤Ô¼ÊÛºóάÐ޺ͱ£Ñø£¬µ«ÆäÔ¤Ô¼ÌåÑé²¢²»¾¡ÈçÈËÒ⣻Æû³µ³§É̺;­ÏúÉÌ»¹ÐèÒ»²½Ìá¸ßÊý×Ö»¯·þÎñˮƽÒÔ¼°Ïà¹ØµÄÅäÌ×·þÎñÄÜÁ¦¡£

J.D. PowerÖйúÊÛºó·þÎñÂúÒâ¶ÈÑо¿£¨CSI£©ÒѾ­½øÈëµÚ21¸öÄêÍ·¡£ÕâÏîÑо¿ÆÀ²âµÄÊÇÓµ³µÆÚΪ13ÖÁ48¸öÔµijµÖ÷¶Ô¹ýÈ¥12¸öÔÂÄÚÔÚÆ·ÅÆÊÚȨ¾­ÏúµêµÄ·þÎñ¾­ÀúµÄÂúÒâ¶È¡£Æû³µÊÛºó·þÎñÂúÒâ¶ÈµÃ·Ö²ÉÓÃ1,000·ÖÖÆ¡£2021ÄêÖйúÆû³µÐÐÒµÕûÌåÊÛºó·þÎñÂúÒâ¶ÈΪ759·Ö£¬±È2020Äê½ø²½12·Ö¡£

Ñо¿ÏÔʾ£¬Í¨¹ýÊý×Ö»¯ÊÖ¶ÎÔ¤Ô¼×î½üÒ»´ÎÊÛºó·þÎñµÄ³µÖ÷±ÈÀýÖðÄêÉÏÉý£¬´Ó2018ÄêµÄ14%Ôö¼Óµ½½ñÄêµÄ27%£¬²ÉÓõ绰ԤԼ·½Ê½µÄÏû·ÑÕßÖð²½¼õÉÙ£¬´Ó2018ÄêµÄ59%Ͻµµ½39%¡£2021Ä꣬ÊÜ·ÃÏû·ÑÕßʹÓý϶àµÄÊý×Ö»¯Ô¤Ô¼·½Ê½ÓÐ΢ÐŹ«ÖÚºÅÔ¤Ô¼¡¢ÍøÕ¾Ô¤Ô¼¡¢³§É̹ٷ½³µÁ¾APPÔ¤Ô¼ºÍ³µ»úϵͳԤԼ¡£

Ñо¿Ò²·¢ÏÖ£¬Óû§µÄÊý×Ö»¯Ô¤Ô¼ÌåÑé²¢²»¾¡ÈçÈËÒ⣬ÒÔÔ¤Ô¼ºóÄÜ·ñ¼°Ê±ÊÕµ½È·ÈÏ֪ͨΪÀý£¬62%µÄµç»°Ô¤Ô¼Óû§±íʾÁ¢¼´ÄÜÊÕµ½È·ÈÏ֪ͨ£¬¶ø½öÓÐ42%ºÍ37%µÄ΢ÐŹ«ÖÚºÅÔ¤Ô¼Óû§ºÍ³§ÉÌAPPÔ¤Ô¼Óû§ÄÜÁ¢¼´ÊÕµ½È·ÈÏ֪ͨ¡£´ËÍ⣬ÄÜÔ¼µ½×Ô¼ºÏëÒªµÄ·þÎñʱ¼äµÄµç»°Ô¤Ô¼Óû§±ÈÀý¸ß´ï96%£¬¶øÔÚͨ¹ý΢ÐŹ«Öںźͳ§ÉÌAPPÔ¤Ô¼µÄÓû§ÖУ¬ÕâÒ»±ÈÀý·Ö±ðΪ92%ºÍ89%¡£

J.D. PowerÖйúÇøÆû³µÊý×Ö»¯ÁãÊÛ×ÉѯÊÂÒµ²¿×ܾ­Àíл¾ê±íʾ£º¡°µ±Ç°Æû³µ³§É̺;­ÏúÉÌ´ó¶àÒѾ­Çå³þÒâʶµ½Êý×Ö»¯ÊֶζÔÌáÉýÓû§ÌåÑéÓëÂúÒâ¶ÈµÄÖØÒªÐÔ£¬Ò²·×·×¼ÓÇ¿ÁËÊý×Ö»¯·þÎñ¹¤¾ßµÄ²¿Êð£¬ÊµÏÖÁË´ÓÎÞµ½ÓеÄÖØÒªÒ»²½¡£½ÓÏÂÀ´£¬Æû³µ³§É̺;­ÏúÉÌÃæÁÙןüΪ¼è¾ÞµÄÈÎÎñ£¬¼´ÊµÏÖÊý×Ö»¯·þÎñˮƽ´ÓÓе½ÓźʹÓÓŵ½¾«µÄ¿çÔ½¡£½öÓÐÊý×Ö»¯¹¤¾ß»¹²»¹»£¬³§É̺;­ÏúÉÌ»¹ÐèÒªÌá¸ßÊý×Ö»¯¹¤¾ß±³ºóµÄ·þÎñÏìÓ¦ËٶȺͷþÎñЧÂʵȣ¬ÕâЩ¶¼ÊÇÖ§³ÅÊý×Ö»¯¹¤¾ß·¢»ÓЧÓúÍÌáÉýÓû§ÂúÒâ¶ÈµÄ±ØÒªÌõ¼þ¡£¡±

ÒÔÏÂÊǸÃÑо¿µÄÆäËû·¢ÏÖ£º

"Óµ³µÆÚÔ½³¤£¬ÂúÒâ¶ÈÔ½µÍ£ºÓµ³µÒ»ÖÁ¶þÄê³µÖ÷µÄÂúÒâ¶ÈΪ771·Ö£¬Óµ³µ¶þÖÁÈýÄê³µÖ÷µÄÂúÒâ¶ÈÂԵͣ¬Îª755·Ö£¬¶øÓµ³µÈýÖÁËÄÄêµÄ³µÖ÷ÂúÒâ¶ÈÔò½µÖÁ727·Ö¡£

"×ÔÖ÷Æ·ÅÆÊÛºó·þÎñÂúÒâ¶È³ÖÐø½ø²½£¬·þÎñÉèÊ©µÄÂúÒâ¶È½ø²½ÓÈΪÏÔÖø£º2021Ä꣬×ÔÖ÷Æ·ÅÆÊÛºó·þÎñÂúÒâ¶È½ø²½15·Ö£¬´Ó2020ÄêµÄ739·ÖÉÏÉýµ½½ñÄêµÄ754·Ö¡£¸÷ÏîÂúÒâ¶ÈÒò×ÓÖУ¬×ÔÖ÷Æ·ÅÆ·þÎñÉèÊ©·½ÃæµÄÂúÒâ¶ÈÏà±ÈÈ¥Äê½ø²½×î´ó£¬Ìá¸ß18·Ö£¬×ÔÖ÷Æ·ÅÆ·þÎñÉèÊ©ÂúÒâ¶ÈµÄ¸Ä½øÖ÷ÒªµÃÒæÓڸ߿Ƽ¼·þÎñÉèÊ©µÄÍêÉÆ¡£

"Å®ÐÔÓû§¸ü·´¸ÐÍÆÏú£¬×¨ÒµµÄ·þÎñÕï¶Ï½¨ÒéÓÐÖúÓÚÌá¸ßÆäÂúÒâ¶È£ºÈç¹û·þÎñÖеÄÊÕ·ÑÏîĿûÓÐÊÂÏȹµÍ¨£¬Å®ÐÔ³µÖ÷µÄÂúÒâ¶È±ÈÄÐÐÔÒªµÍ15·Ö¡£´ËÍ⣬ŮÐÔÓû§¸ü¼ÓÀÖÓÚÔÚάÐÞ/±£Ñø¹ý³ÌÖлñµÃÍêÕûÇÒרҵµÄÕï¶Ï½¨Ò飬Èç¹ûάÐÞ·þÎñÈËÔ±ÄܹØÕÕµ½´ËÀàÐèÇ󣬽«ÏÔÖøÌáÉýÅ®ÐÔÓû§ÂúÒâ¶È¡£

2021ÖйúÊÛºó·þÎñÂúÒâ¶ÈÅÅÃû

°ÂµÏÒÔ778·Öλ¾ÓºÀ»ª³µÆ·ÅÆÊÛºó·þÎñÂúÒâ¶È°ñÊ×£¬Â·»¢ÒÔ776·ÖÅÅÃûµÚ¶þ£¬Ã·ÈüµÂ˹-±¼³Û£¨775·Ö£©ÅÅÃûµÚÈý¡£

¶«·çÔôïÆðÑǺ͹ãÆû±¾ÌïÒÔ775·Ö²¢ÁÐÖ÷Á÷³µÆ·ÅƵÚÒ»¡£

¼ªÀû£¨770·Ö£©ÅÅÃûÖйú×ÔÖ÷Æ·ÅÆµÚÒ»£¬Í¬Ê±Ê×´ÎõÒÉíÖ÷Á÷³µÆ·ÅÆÇ°Èý¡£¹ãÆû´«ì÷£¨768·Ö£©ºÍMG£¨761·Ö£©·Ö±ðλ¾Ó×ÔÖ÷Æ·ÅÆµÚ¶þºÍµÚÈý¡£

J.D PowerÖйúÊÛºó·þÎñÂúÒâ¶ÈÑо¿£¨CSI£©Í¨¹ý¿¼²ì°üÀ¨·þÎñÔ¤Ô¼£¨È¨ÖØ22%£©¡¢½Ó´ýÓëÕï¶Ï£¨17%£©¡¢·þÎñÉèÊ©£¨14%£©¡¢·þÎñ¼ÛÖµ£¨14%£©¡¢·þÎñÖÊÁ¿£¨15%£©ºÍ·þÎñÍŶӣ¨18%£©ÔÚÄÚµÄÁù´óÒò×ÓÀ´´«µÝÈ«ÃæµÄÓû§·þÎñÌåÑé·ÖÎö£¬ÒÔ¼°¶Ô¿Í»§ÂúÒâ¶ÈµÄÆÀ¼Û¡£

J.D. Power 2021ÖйúÊÛºó·þÎñÂúÒâ¶ÈÑо¿ÅÅÃû-ºÀ»ª³µÆ·ÅÆ

J.D. Power 2021ÖйúÊÛºó·þÎñÂúÒâ¶ÈÑо¿ÅÅÃû-Ö÷Á÷³µÆ·ÅÆ

 J.D. Power 2021ÖйúÊÛºó·þÎñÂúÒâ¶ÈÑо¿ÅÅÃû- ×ÔÖ÷Æ·ÅÆ

2021ÄêÑо¿ÊÇ»ùÓÚ2016Äê12ÔÂÖÁ2020Äê5ÔÂÆÚ¼ä¹ºÂòгµµÄ40¸öÆ·ÅÆµÄ37,327Ãû³µÖ÷µÄ·´À¡¡£Êý¾Ý²É¼¯¹¤×÷ÓÚ2021Äê1ÔÂÖÁ2021Äê6Ô¼äÔÚ70¸öÖйúÖ÷Òª³ÇÊнøÐС£

Á˽âJ.D. Power 2021ÖйúÆû³µÊÛºó·þÎñÂúÒâ¶ÈÑо¿£¨CSI£©ÏêϸÄÚÈݼ°¹ºÂòÍêÕû°æÊý¾Ý£¬ÇëÁªÏµ£ºchina.marketing@jdpa.com

¹ØÓÚJ.D. Power£¨¾ýµÏ£©

J.D. Power£¨¾ýµÏ£©ÊÇÒ»¼ÒÈ«ÇòÁìÏȵÄÏû·ÑÕß¶´²ì¡¢Êг¡Ñо¿ºÍ×Éѯ¡¢Êý¾Ý¼°·ÖÎö·þÎñÆóÒµ£¬ÖÂÁ¦ÓÚ°ïÖúÆóÒµÌáÉý¿Í»§ÂúÒâ¶È£¬½ø¶øÍƶ¯Òµ¼¨Ôö³¤²¢Ìá¸ßÀûÈó¡£¹«Ë¾³ÉÁ¢ÓÚ1968Ä꣬ÔÚ±±ÃÀ¡¢ÄÏÃÀ¡¢ÑÇÌ«ºÍÅ·ÖÞµØÇøÉèÓжà¸ö°ì¹«ÊÒ¡£¸ü¶àÐÅÏ¢£¬Çë·ÃÎÊchina.jdpower.com£¬»ò¹Ø×¢J.D. PowerÖйú¹Ù·½Î¢Ðź͹ٷ½Î¢²©¡£Á˽âJ.D. Power ¼°¹ã¸æÐû´«¹æÔò£¬Çë·ÃÎÊwww.jdpower.com/business/about-us/press-release-info¡£

°ÂµÏÅÅÃûºÀ»ª³µÆ·ÅưñÊ×£»¶«·çÔôïÆðÑÇÓë¹ãÆû±¾Ìï²¢ÁÐÖ÷Á÷³µÆ·ÅƵÚÒ»£»¼ªÀûÅÅÃû×ÔÖ÷Æ·ÅÆµÚһȫÇòÁìÏȵÄÏû·ÑÕß¶´²ìÓëÊг¡Ñо¿»ú¹¹J.D. Power£¨¾ýµÏ£©½ñÈÕÕýʽ·¢²¼2021ÖйúÊÛºó·þÎñÂúÒâ¶ÈÑо¿SM£¨CSI£©£¬Ñо¿ÏÔʾ£¬Ëä
ÆÀÂÛ

0/200

ÑéÖ¤Â룺 µã»÷»»Ò»ÕÅ
×îÐÂ×ÊѶ
¸ü¶à>>
ÔĶÁÍÆ¼ö
¸ü¶à>>